incFIX
On-Demand IT Support
INC provides on-demand support for troubleshooting, bug fixes, updates, and more. With pre-purchased blocks of support hours or custom service agreements, you have easy access to our technical expertise when issues arise, helping you keep operations smooth without lengthy wait times.
- Technical Expertise:
- Troubleshooting, bug fixes, updates, and patching
- Security reporting and training
- Convenient Support:
- Direct access via phone or email
- Escalation paths with detailed reporting
- Flexible Agreements:
- T&M, prepaid block time, or custom SLAs tailored to your needs
Our 24/7 live IT support provides expert help when needed, minimizing downtime with flexible support plans tailored to your business needs. We frequently work with manufacturing, retail, legal, accounting and healthcare groups of all sizes in Ohio, Pennsylvania, Indiana and Michigan.