- OUR POLICY. Integrated Network Concepts (the “Company” “we,” or “us”), respects and understand our website www.integrated.net (the “site”) users’ concerns about confidentiality and privacy and we take all reasonable steps to ensure that any information you give us is handled in a safe and responsible manner. Because of our respect and understanding of your privacy, we have developed this policy which discloses the Company’s privacy practices and describes the information we collect about you during your use of our site and what use we may make of that information.
Terms of Sale
Base Terms of Sale
I/we agree to comply with the following base terms of sale (the “Terms”) with LAN WAN Solutions Inc., d.b.a. Integrated Network Concepts, (“INC.”):
- All labor charges are non-refundable. See attached Standard Rate Schedule.
- All hardware is sold with a manufacturer’s warranty. INC provides no additional warranty.
- All merchandise may be returned within 30 days. There is a 10% restocking fee on all items except special-order items, and a 25% restocking fee on special-order items.
- All fees for licensed software are not refundable.
- There is a $25 charge on returned checks.
- Invoices are due and payable to INC upon completion of the work.
- All unpaid sums that are not in dispute shall bear interest at the rate of 1.5% per month.
- Cost of collection, including reasonable attorney’s fees, shall be borne by the client.
- All merchandise remains the property of INC until paid in full.
- INC shall not be bound by any terms or conditions printed on a purchase order, check, or correspondence from client without prior written acceptance of such terms.
- Quotes and responses to requests for quotations do not include sales tax or shipping unless these items are explicitly stated. Client is responsible for the cost of sales tax and shipping of all merchandise.
- INC will not perform for clients with past due balances. This includes but is not limited to emergency services.
- From time to time INC may offer for sale items that are demonstration units, refurbished, or used. All such items are sold AS-IS and are not returnable.
- INC does not guarantee the price and / or the availability of product and / or services quoted.
- All defective merchandise must be returned to INC, prepaid, prior to replacement.
- Force Majeure: INC shall not be responsible or liable for any delay or failure to perform services which directly or indirectly results from or is prevented by revolution or other civil disorders, wars; acts of enemies, strikes, labor disputes, communicable disease or other epidemics, quarantine ,electrical equipment or availability failure, fires, floods; acts of God, federal, state or municipal action, statute, ordinance or regulation, or, without limiting the foregoing, any other causes not within its control, and which by the exercise of reasonable diligence it is unable to prevent, whether of the class of causes hereinbefore enumerated or not (each, a “Force Majeure Event”). This clause shall not apply to the payment of any sums due from client to INC.
- LIMITATION OF LIABILITY
- INC warrants to Client that the material, analysis, data, programs, and services to be delivered or rendered under this agreement will be of the kind and quality designated and will be performed by qualified personnel.
- INC offers no guarantees or warranties, express or implied, as to system availability and functionality during any phase of its support services and makes no guarantees or warranties, expressed or implied, regarding the ability to resolve computer-related problems, to recover data, or to avoid losing data.
- INC makes no other warranties, whether written, oral or implied, including without limitation warranty of fitness for purpose of merchantability, or non-infringement.
- IN NO EVENT SHALL INC BE LIABLE FOR SPECIAL OR CONSEQUENTIAL DAMAGES, EITHER IN CONTRACT OR TORT, WHETHER OR NOT THE POSSIBILITY OF SUCH DAMAGES HAS BEEN DISCLOSED TO INC IN ADVANCE OR COULD HAVE BEEN REASONABLY FORESEEN BY INC, AND IN THE EVENT THIS LIMITATION OF DAMAGES IS HELD UNENFORCEABLE THEN THE PARTIES AGREE THAT BY REASON OF THE DIFFICULTY IN FORESEEING POSSIBLE DAMAGES ALL LIABILITY TO CLIENT SHALL BE LIMITED TO THE CURRENT CHARGES AS LIQUIDATED DAMAGES AND NOT AS A PENALTY.
- IN NO EVENT SHALL INC’S LIABILITY ARISING IN CONNECTION WITH OR UNDER ANY ORDER SUBMITTED UNDER THESE TERMS (WHETHER UNDER THE THEORIES OF BREACH OF CONTRACT, TORT LIABILITY, MISREPRESENTATION, FRAUD, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER THEORY OF LAW) EXCEED THE PURCHASE PRICE OF THE PRODUCTS AND SERVICES UNDER SUCH ORDER.
- LEGAL ACTION AND JURISDICTION
- Jurisdiction. These Terms shall be governed by the laws of the State of Ohio. Any dispute arising between or among the parties with respect to the transactions contemplated under these Terms shall be resolved solely in the state and Federal courts located in Cuyahoga County, Ohio. Client hereby submits and agrees to the exclusive jurisdiction and venue of such courts.
- Cost Estimates: Any cost estimates provided by INC to the client, at any time and for any reason, are estimates only, and not guarantees, nor are they intended to serve as maximum or fixed fee quotations. The ultimate cost of any given project may be more or less than the amount estimated.
- Hourly labor: Estimates provided are non-binding best estimates based on past experience of INC. Client’s existing hardware, software, or specific computing needs may cause the actual invoice to be higher or lower than prior estimates.
- If Labor/Configuration was not estimated or quoted, then assume Time & Materials at current labor rate.
- We reserve the right to cancel orders arising from pricing and/or other errors.
- 100% pre-payment for hardware and 50% prepayment for labor due prior to project start date.